Receptionist Position

Location: 14 Lekki Epe Express way, Opposite Zenith Bank, Ologolo Bus stop Lagos State.

Employment Type: Full-time(A day on and a day off)

Accommodation: Yes

We are seeking a friendly and professional Receptionist to join our team. As a Receptionist, you will be the first point of contact for guests and visitors, providing excellent customer service and administrative support. The ideal candidate should have strong communication skills, a positive attitude, and the ability to multitask efficiently.

Responsibilities:


Greet and welcome guests in a courteous and friendly manner.
Present available rooms and suggest rooms where necessary.
Answer phone calls, check-in and check-out guests at the appropriate time.
Handle inquiries and provide information to guests and visitors.
Ensure guests complaints are handled professionally
Ensure guests are satisfied and their needs are met
Manage the reception area, including maintaining cleanliness and organization.
Assist with administrative tasks such as filing, data entry, and document preparation.
Ensure security procedures are followed for guest’s access.
Provide general administrative support to staff as needed.


Qualifications and Requirements:


High school diploma or equivalent.
Proven experience as a Receptionist or in a similar role.
Excellent communication and interpersonal skills.
Customer service-oriented attitude.
Proficiency in Microsoft Office Suite.
Ability to multitask and prioritize tasks.
Professional appearance and demeanor.
Attention to detail and accuracy.


Required Skills


Excellent customer service skills
Communication and interpersonal abilities
Organizational and multitasking capabilities
Professionalism and courteousness
Attention to detail
Adaptability and flexibility
Problem-solving skills
Computer proficiency
Time management and prioritization
Positive attitude and teamwork