Customer Service Officer Lekki Epe Expressway

📌 OPPORTUNITY OVERVIEW Zuwah.com Limited is actively recruiting for a Customer Service Officer position in Lekki Epe Expressway. This is an excellent opportunity for professionals in the Customer / Care sector looking to advance their careers in Nigeria's dynamic job market.

🎯 IDEAL CANDIDATE PROFILE We are seeking talented individuals with the following profile: • Experience Level: 1 - 3 years • Educational Background: OND or equivalent • Industry Focus: Customer / Care • Location Preference: in Lekki Epe Expressway

💼 WHY THIS ROLE MATTERS IN NIGERIA The Customer Service Officer position is an important role within Nigeria's Customer / Care sector, offering meaningful career development and professional growth opportunities.

📈 CAREER DEVELOPMENT INSIGHTS This role in Customer / Care offers valuable career progression opportunities aligned with your experience level and professional aspirations in Nigeria.

📋 APPLICATION GUIDANCE When applying for this Customer Service Officer position, ensure your CV highlights: • Relevant experience matching the 1 - 3 years requirement • Educational qualifications in line with OND • Specific achievements in the Customer / Care field • Any certifications or specialized training • Proficiency in relevant software and tools

🌍 NIGERIA JOB MARKET CONTEXT The Customer / Care sector in Nigeria continues to show strong demand for skilled professionals. With Nigeria's growing economy and increasing foreign investment, this position represents a valuable opportunity in the current job market.

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We are Zuwah, an innovation-driven technology company building solutions for the challenges that matter. From digital platforms to intelligent systems, we connect strategy, creativity and engineering to make businesses smarter and everyday experiences better. We are  recruiting to fill the position below:

 Job Title: Customer Service Officer

Location: Lekki Epe Expressway, Ikota - Lagos

Job type: Full-time  Key Responsibilities

Respond to customer inquiries via phone, email, live chat and other channels. Provide accurate information about products, services and company policies. Resolve customer complaints and ensure satisfaction. Record and update customer information in the system. Identify customer needs and escalate issues when necessary.

Candidates should possess OND/HND or Bachelor's Degree in any discipline. 1-3 years experience in customer service or a related role. Excellent communication and interpersonal skills. Proficient in Microsoft Office and CRM tools is a plus. Strong problem-solving skills and a customer-first attitude. Ability to multitask and work in a fast-paced environment.

Not Specified. How to Apply

Interested and qualified candidates should submit their Resume and Cover Letter to: [Email hidden - Login to reveal] using the Job Title as the subject of the email.