IT Systems Support Personnel  Lagos

📌 OPPORTUNITY OVERVIEW Green Africa Airways Limited is actively recruiting for a IT Systems Support Personnel position in  Lagos. This is an excellent opportunity for professionals in the Ict / Computer sector looking to advance their careers in Nigeria's dynamic job market.

🎯 IDEAL CANDIDATE PROFILE We are seeking talented individuals with the following profile: • Experience Level: 1 - 3 years • Educational Background: Bachelor or equivalent • Industry Focus: Ict / Computer • Location Preference: in  Lagos

💼 WHY THIS ROLE MATTERS IN NIGERIA ICT professionals in IT Systems Support Personnel positions drive digital innovation across Nigeria. This role is crucial for businesses undergoing digital transformation and contributing to Nigeria's tech ecosystem.

📈 CAREER DEVELOPMENT INSIGHTS This role in Ict / Computer offers valuable career progression opportunities aligned with your experience level and professional aspirations in Nigeria.

📋 APPLICATION GUIDANCE When applying for this IT Systems Support Personnel position, ensure your CV highlights: • Relevant experience matching the 1 - 3 years requirement • Educational qualifications in line with Bachelor • Specific achievements in the Ict / Computer field • Any certifications or specialized training • Proficiency in relevant software and tools

🌍 NIGERIA JOB MARKET CONTEXT The Ict / Computer sector in Nigeria continues to show strong demand for skilled professionals. With Nigeria's growing economy and increasing foreign investment, this position represents a valuable opportunity in the current job market.

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Green Africa Airways Limited is a value airline based in Lagos, Nigeria. We are a new carrier that offers safe, reliable and affordable air travel to a much broader group of customers. This positions us as a significant contributor to the economic development of Nigeria and the African continent. We are  recruiting to fill the position below:

 Job Title: IT Systems Support Personnel

Location: Lagos Job Role

Provide Tier 1 IT support delivery and log all support issues Document resolutions and analyze trends for ways to prevent future problems Field incoming help requests from end users via in-person, telephone, and e-mails in a courteous manner Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution Apply diagnostic utilities to aid in troubleshooting Responsible for inventory maintenance Identify and learn appropriate software and hardware used and supported by the organization Perform hands-on fixes at the desktop level, including installing and upgrading software and hardware Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals Test fixes to ensure problem has been adequately resolved Perform post-resolution follow-ups to help requests.

Higher Education Diploma or University Degree in the field of computer science or any related discipline 1 - 3 years working Experience in a Support Role Microsoft/Cisco/ITIL Certifications is an added advantage Experience with desktop and server operating systems, including Windows 10 and 11 Working knowledge of a range of diagnostic utilities, including bios hardware testing utility, Spiceworks network monitor Strong written and oral communication skills Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.

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