Experienced Hotel Front Desk Personnel Ojodu Berger

📌 OPPORTUNITY OVERVIEW Teestone Hotels & Apartments is actively recruiting for a Experienced Hotel Front Desk Personnel position in Ojodu Berger. This is an excellent opportunity for professionals in the Hospitality / Hotel / Restaurant sector looking to advance their careers in Nigeria's dynamic job market.

🎯 IDEAL CANDIDATE PROFILE We are seeking talented individuals with the following profile: • Experience Level: 1 - 3 years • Educational Background: Bachelor or equivalent • Industry Focus: Hospitality / Hotel / Restaurant • Location Preference: in Ojodu Berger

💼 WHY THIS ROLE MATTERS IN NIGERIA The Experienced Hotel Front Desk Personnel position is an important role within Nigeria's Hospitality / Hotel / Restaurant sector, offering meaningful career development and professional growth opportunities.

📈 CAREER DEVELOPMENT INSIGHTS This role in Hospitality / Hotel / Restaurant offers valuable career progression opportunities aligned with your experience level and professional aspirations in Nigeria.

📋 APPLICATION GUIDANCE When applying for this Experienced Hotel Front Desk Personnel position, ensure your CV highlights: • Relevant experience matching the 1 - 3 years requirement • Educational qualifications in line with Bachelor • Specific achievements in the Hospitality / Hotel / Restaurant field • Any certifications or specialized training • Proficiency in relevant software and tools

🌍 NIGERIA JOB MARKET CONTEXT The Hospitality / Hotel / Restaurant sector in Nigeria continues to show strong demand for skilled professionals. With Nigeria's growing economy and increasing foreign investment, this position represents a valuable opportunity in the current job market.

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Welcome to Teestone Hotel & Apartments, a modern boutique hotel located in the peaceful neighborhood of Ikeja and only 15 minutes from Murtala Muhammed International Airport.

For travelers searching for hotels in Ikeja, Teestone offers the perfect combination of comfort, convenience, and contemporary hospitality. Whether you are visiting Lagos for business, attending meetings in Ikeja, catching an early flight, or simply planning a relaxing staycation, our hotel provides a stylish and welcoming environment designed to make your stay memorable. We are  recruiting to fill the position below:

 Job Title: Experienced Hotel Front Desk Personnel

Location: Ojodu Berger, Lagos

Employment Type: Full-time

Department: Front Office

Reports To: Front Office Supervisor / Hotel Manager Job Summary

The Front Desk Officer is responsible for providing excellent customer service to guests by managing check-ins and check-outs, handling reservations, responding to inquiries, and ensuring a smooth and welcoming guest experience. The role serves as the first point of contact for guests and represents the hotel's professional image.

Welcome guests warmly and provide exceptional customer service. Perform guest check-in and check-out procedures efficiently. Manage room reservations, cancellations, and modifications. Answer phone calls, emails, and guest inquiries promptly and professionally. Provide information about hotel services, facilities, and local attractions. Handle guest requests, complaints, and concerns, escalating issues when necessary. Maintain accurate guest records and update reservation systems. Process payments, issue receipts, and reconcile daily transactions. Coordinate with housekeeping, maintenance, and other departments to meet guest needs. Ensure the reception area is clean, organized, and presentable at all times. Monitor room availability and occupancy status. Follow hotel policies, procedures, and security standards.

Requirements and Qualifications

Minimum of an HND or a Bachelor's degree in Hospitality Management, Business Administration, or a related field. Previous experience in a front desk, receptionist, or customer service role is an advantage. Strong communication and interpersonal skills. Proficiency in Microsoft Office and hotel management software. Good organizational and multitasking abilities. Professional appearance and positive attitude. Ability to work flexible shifts, including weekends and public holidays. Strong problem-solving and conflict-resolution skills.

10th September, 2026. How to Apply

Interested and qualified candidates should submit their CV and other relevant information to [Email hidden - Login to reveal] using the  job title as the subject of the mail.