Cashier Benin City

📌 OPPORTUNITY OVERVIEW Edo Heritage Hotel is actively recruiting for a Cashier position in Benin City. This is an excellent opportunity for professionals in the Hospitality / Hotel / Restaurant sector looking to advance their careers in Nigeria's dynamic job market.

🎯 IDEAL CANDIDATE PROFILE We are seeking talented individuals with the following profile: • Experience Level: Not Specified • Educational Background: Others or equivalent • Industry Focus: Hospitality / Hotel / Restaurant • Location Preference: in Benin City

💼 WHY THIS ROLE MATTERS IN NIGERIA The Cashier position is an important role within Nigeria's Hospitality / Hotel / Restaurant sector, offering meaningful career development and professional growth opportunities.

📈 CAREER DEVELOPMENT INSIGHTS This role in Hospitality / Hotel / Restaurant offers valuable career progression opportunities aligned with your experience level and professional aspirations in Nigeria.

📋 APPLICATION GUIDANCE When applying for this Cashier position, ensure your CV highlights: • Relevant experience matching the Not Specified requirement • Educational qualifications in line with Others • Specific achievements in the Hospitality / Hotel / Restaurant field • Any certifications or specialized training • Proficiency in relevant software and tools

🌍 NIGERIA JOB MARKET CONTEXT The Hospitality / Hotel / Restaurant sector in Nigeria continues to show strong demand for skilled professionals. With Nigeria's growing economy and increasing foreign investment, this position represents a valuable opportunity in the current job market.

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Edo Heritage Hotel Benin City, is a four star hotel with large upscale establishments, fully staffed and complete with tons of extras.

Edo Heritage Hotel, one of the leading hotels in Benin City offers you services that will last in your memories, as we are fully aware that after a long journey and stressful day at work, you need to wind down in serenity for peace of mind. Edo heritage hotel stands for recreation, relaxation, comfort, luxury and excellence with modern facilities. We are  recruiting to fill the position below:

 Job Title: Cashier

Location: Benin City, Edo

Employment Type: Full-time Job Purpose

The F&B Cashier is responsible for accurately processing and recording all payments generated from the Restaurant and Bush Bar. The Cashier shall ensure that every food and beverage sale is properly captured in the hotel's billing/POS system and that every POS payment receipt, cash payment, or transfer corresponds with the correct customer bill / order. The Cashier is also responsible for preventing revenue leakages by ensuring that no food or beverage is served without a properly raised bill and that all bills are accurately settled and accounted for.

Receive and process bills generated from the Restaurant and Bush Bar. Verify that bills contain the correct items, quantities, and prices before payment. Confirm that all food and beverages ordered by customers have been properly entered into the billing / POS system. Ensure that no customer leaves without settling their bill or obtaining proper authorization for an outstanding bill. Ensure that all bills are properly closed after payment.

This is one of the Cashier's most important responsibilities. For every POS transaction, the Cashier must: Match the POS receipt with the correct customer bill. Confirm that the amount on the POS receipt is exactly the same as the amount on the customer bill. Confirm that the POS receipt is for the current transaction. Check the date and transaction details on the POS receipt. Ensure that an old POS receipt is never attached to a new customer bill. Ensure that a POS receipt belonging to another customer is never attached to a different bill. Ensure that duplicate receipts are not used to settle multiple bills. Confirm successful POS transactions before closing the bill. Attach or properly file the POS receipt with the corresponding customer bill as required. Immediately report any discrepancy between the POS receipt and customer bill to the F&B Manager / Accountant. No POS receipt should be accepted as evidence of payment until it has been matched with the corresponding customer bill.

The Cashier shall work between the Restaurant and Bush Bar as assigned by Management.

Receive bills from Restaurant and Bush Bar operations. Process customer payments promptly. Ensure bills from both outlets are properly accounted for. Monitor transactions coming from waiters, waitresses, bartenders, and other F&B staff. Ensure that every order served has a corresponding bill. Ensure that every closed bill has a corresponding payment. Communicate with the F&B team regarding unpaid, missing, or disputed bills. Ensure that no unauthorized complimentary items, discounts, or adjustments are processed.

Receive cash payments from customers. Count cash received carefully. Give the correct balance/change to customers. Maintain the approved cashier float. Keep hotel cash secure. Never mix personal money with hotel funds. Never borrow from the Cashier's cash. Record all cash transactions accurately. Balance cash at the end of each shift.

Process POS payments accurately. Confirm the amount before processing each transaction. Confirm that the transaction was successful. Keep POS receipts properly organized. Report failed, reversed, declined, or duplicated transactions immediately. Ensure that the correct payment method is recorded against the customer's bill. Never process a different amount from the approved customer bill without authorization.

Every order has a bill. Every bill has the correct items. Every bill has the correct price. Every bill is properly settled. Every payment has supporting evidence. Every POS receipt matches the corresponding bill. No bill is closed without payment or authorized approval. No bill is deleted, cancelled, or altered without authorization.

Discounts, Complimentary Items, Returns & Voided Bills:

Discounts Complimentary meals or drinks Voided bills Cancelled items Refunds Returns Price changes Bill adjustments Any such transaction must have the required approval from the appropriate F&B Manager / Management personnel. All approved adjustments must be properly documented.

At the end of each shift / day, the Cashier shall reconcile:

Total Restaurant sales. Total Bush Bar sales. Cash received. POS payments. Bank transfers, where applicable. Number/value of customer bills. POS receipts. Cancelled/voided bills. Discounts. Complimentary items. Refunds or reversals. The Cashier must ensure that the sales recorded in the system correspond with the actual payments received. Any discrepancy must be immediately brought to the attention of the F&B Manager and Accountant.

The Cashier is a key control point for F&B revenue. The Cashier must be vigilant against:

Unbilled food or drinks. Undercharging customers. Wrong prices. Unauthorized discounts. Unauthorized complimentary items. Duplicate POS receipts. Old POS receipts being used for new bills. POS receipts attached to the wrong bills. Unpaid customer bills. Unauthorized cancellations. Unauthorized refunds. Manipulation of customer bills.

Any suspected irregularity must be reported immediately.

End-of-Shift Report:

At the end of every shift, the Cashier shall prepare and submit the required report showing:

Opening cash balance. Total Restaurant sales. Total Bush Bar sales. Total cash received. Total POS payments. Total transfers received, where applicable. Total discounts. Total voided/cancelled transactions. Total refunds/reversals. Closing cash balance. Outstanding discrepancies. Any unusual transaction or incident during the shift.

At the end of the shift, the Cashier shall:

Balance all cash.

Reconcile POS transactions. Match POS receipts with customer bills. Organize all supporting documents. Report outstanding issues. Hand over cash and documents to the designated person. Ensure that the handover is properly documented and acknowledged.

Cashier's Daily Control Check:

Before leaving duty, the Cashier must confirm:

Every Restaurant bill is properly accounted for. Every Bush Bar bill is properly accounted for. Every POS receipt has been matched with the correct customer bill. POS amounts agree with customer bills. All cash received has been accounted for. All transfers have appropriate evidence. No old POS receipt has been used to settle a current bill. No duplicate POS receipt has been used. All discounts have proper authorization. All complimentary items have proper authorization. All voided / cancelled bills have proper authorization. All refunds have proper authorization. Cash has been balanced. All discrepancies have been reported. End-of-shift report has been completed and submitted.

Key Performance Indicators (KPIs)

Accuracy of payment collection. 100% matching of POS receipts to customer bills. Accuracy of Restaurant and Bush Bar sales records. Accuracy of daily cash and POS reconciliation. Proper documentation of transactions. Prevention of revenue leakages. Proper handling of cash. Compliance with F&B financial controls. Prompt reporting of discrepancies. Accuracy and timely submission of daily Cashier reports. Professional interaction with customers and F&B staff. Zero tolerance for unauthorized transactions.

Not Specified. Method of Application

Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using the  Job Title as the subject of the mail. 

Or

Edo Heritage Hotel,

4. Osadolor Omoregie Street by Okundia Junction,

off 2nd Ugbor Road, GRA,

Benin City, Edo State.