BRIEF DESCRIPTIONZoom Exclusive Dental Care is seeking a Telesales Executive to engage with patients, respond to enquiries, promote dental services, and convert leads into confirmed appointments. The role requires excellent communication and sales skills.
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ZoomMedicare is a fast-growing dental materials company committed to providing high-quality dental products to clinics, hospitals, and healthcare professionals. We specialize in the supply and distribution of reliable, clinically trusted dental materials designed to support modern dental procedures and improve patient outcomes. At ZoomMedicare, we combine product excellence with strong technical support and customer-focused service, positioning ourselves as a trusted partner in the dental industry.
We are recruiting to fill the position below:
Job Title: Telesales Executive
Location: Lagos
Job Type: Full Time
Job Summary
Zoom Exclusive Dental Care is seeking a confident, persuasive and results-driven Telesales Executive to join its team.
The successful candidate will be responsible for engaging prospective and existing patients, responding to enquiries, promoting the clinic's dental services, converting leads into confirmed appointments and driving new-patient acquisition.
Key ResponsibilitiesHandle inbound and outbound calls to prospective and existing patients.
Respond promptly to enquiries received via telephone, WhatsApp and social media platforms.
Promote the clinics dental services, treatment options and available packages.
Convert enquiries and prospective leads into confirmed appointments and actual patient visits.
Follow up with prospective patients, including those who have not completed their bookings or attended scheduled appointments.
Maintain positive relationships with patients through professional and courteous communication.
Coordinate appointment bookings with the relevant clinic branches.
Maintain accurate records of enquiries, leads, appointments and conversions on the Company's PRM system.
Prepare daily and monthly activity reports.
Achieve assigned monthly patient acquisition and conversion targets.
Excellent verbal communication, persuasion and interpersonal skills.
Strong customer service and relationship-management abilities.
Ability to manage multiple enquiries, follow up on leads and work with minimal supervision.
Target-driven, proactive, organised and results-oriented.
What We Are Looking For
A confident communicator with a pleasant telephone manner, strong sales instincts and the ability to turn patient enquiries into appointments.
The ideal candidate must be courteous, persuasive, patient-focused and comfortable working in a target-driven environment.
Application Closing DateNot Specifred.
Method of Application
Interested and qualified candidates should send their updated CV to: [Email hidden - Login to reveal] using the job title as the subject of the email.
Note: Only shortlisted candidates will be contacted.
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Send your application before the closing date.
Note: Only shortlisted candidates are contacted.
