Team Manager - Merchant Lending

The Team Manager will Manage with effectiveness and efficiency a team portfolio of customers with the strict minimum risk acceptance level by selling the different products of the company. The Por supervisor remains responsible of the portfolio activities of his/her team from promotion, loan assessment, disbursement collection and complete recovery. He/she is also responsible for having a good relationship with FairMoney's clients and encourage them to buy all the products they are qualified for.


Key Responsibilities

Loan Officer Supervision


Manage Team of Portfolio managers play a team leadership role that motivates team members to achieve excellence
Ensure that individual loan officers on team meet monthly disbursement objectives
Ensure that individual loan officers on team meet monthly quality targets by maintaining a very strict minimum risk level
Monitor performance to make sure that every team member is performing to the optimum level and ensure that the policy and procedures are respected
Conduct pre-disbursement field visits with loan officers on team
Monitor daily repayment
Support loan officers with loan recovery, client acquisition
Approving loans when approval authorities are granted
Assessing periodically the performance of his/her team member for decision making
Support the area manager or the state manager in building a good working environment
Represent the institution towards active and potential partners with dignity and pride


Training


Provide regular training for loan officers on team
Coach and mentor loan officers


Reporting


Prepare daily reports on individual loan officer performance
Other tasks as assigned


Requirements


HND/Bachelor's Degree in Sales and Marketing or related fields
A minimum of 6 years of experience in Loan Sales / Portfolio Management and team management
Ability to motivate a team of Sales Managers for performance
Extremely flexible, result-oriented, and hardworking with a strong track record of success
Ability to self-motivate and manage self
Good communication and interpersonal skills
High level of integrity
Dynamic and motivated and individuals who like to work outdoors
Target Driven


Benefits


Private Health Insurance
Performance Bonus
Pension Plan
Training & Development