BRIEF DESCRIPTIONThe Hospitality Supervisor role involves overseeing daily operations, managing staff, ensuring excellent service standards, and handling customer issues. The position requires 3-5 years of experience in the hospitality industry and a degree or HND in a related field.
---
Shally Essence Scents and Cosmetics is a beauty and fragrance brand dedicated to helping people feel confident, refreshed, and uniquely expressive through premium-quality scents and cosmetic products.
We are recruiting to fill the position below:
Job Title: Hospitality Supervisor
Location: Lekki, Lagos
Employment Type: Full-Time
Job Summary
We are seeking an experienced, proactive, and highly organised Hospitality Supervisor to oversee daily operations, coordinate staff activities, maintain excellent service standards, and ensure smooth and efficient running of our hospitality operations.
The ideal candidate must have solid experience in the hospitality industry, strong leadership abilities, excellent communication skills, and a passion for delivering exceptional customer service.
Key ResponsibilitiesSupervise and coordinate the daily operations of the facility to ensure efficiency and excellent service delivery.
Manage, coordinate, and monitor staff performance, attendance, and productivity.
Ensure compliance with operational policies, procedures, and service standards.
Handle customer complaints, enquiries, and service-related issues professionally.
Monitor inventory, supplies, equipment, and general facility maintenance.
Prepare operational reports and provide regular updates to management.
Ensure cleanliness, organisation, and proper presentation of the facility.
Identify operational challenges and recommend practical solutions.
Train, guide, and motivate staff to maintain high performance and professionalism.
Ensure excellent guest experience and customer satisfaction at all times.
Requirements and Qualifications
A Degree or HND in Hospitality Management, Business Administration, or a related discipline is an added advantage.
3–5 years of relevant experience in the hospitality industry.
Previous experience in a supervisory or managerial capacity is highly desirable.
Strong knowledge of hospitality operations and customer service management.
Excellent leadership, interpersonal, and communication skills.
Ability to manage a team, multitask, and work under pressure.
Good organisational, administrative, and problem-solving abilities.
Proficiency in basic computer applications and report preparation.
Preferred Location:Candidates residing within Lekki, Victoria Island, Ikoyi, Ajah, or other areas of Lagos Island are strongly preferred.
Candidates must be able to commute conveniently to Lekki.
SalaryN250,000 - N300,000 Monthly, depending on experience and competence.
Application Closing Date
10th November, 2026.
How to Apply
Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using the job title as subject of the mail.
Note:Qualified candidates would be contacted.
How To Apply
-
Make sure you are logged in and your email is verified (Register if you dont have an account).
-
Click the Apply Now button above.
-
Your default email application or application link will open.
-
Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
-
Use a professional subject line such as Application for "Indicate Position"
-
Send your application before the closing date.
Note: Only shortlisted candidates are contacted.
