BRIEF DESCRIPTIONThe Front Desk Officer role at a luxury beauty and aesthetics clinic involves managing reception operations, handling client inquiries, and ensuring exceptional customer service. The position requires 2-3 years of experience in a customer-facing role.
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BMHR Consulting Limited - Our client, a fast-growing luxury beauty and aesthetics clinic, is recruiting to fill the position below:
Job Title: Front Desk Officer
Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Summary
This is a critical role for someone who is exceptionally organized, warm, professional, and dedicated to delivering an outstanding client experience.
Key ResponsibilitiesManage the reception area and create a warm, professional environment for clients.
Coordinate all front desk operations, including appointment scheduling, client intake, and payment processing.
Ensure every client receives five-star, luxury customer service.
Handle inquiries professionally and efficiently (phone, email, and social media).
Maintain the client database and accurate records.
Work closely with the Operations Manager and clinical staff to ensure smooth flow.
Resolve client issues with emotional intelligence and grace.
RequirementsBachelor’s Degree or Diploma in Business Administration, Communications, or a related field
2–3 years’ experience in a similar customer-facing role, preferably in a luxury, hospitality, or healthcare environment.
Outstanding verbal and written communication skills.
Exceptional organizational skills and high attention to detail.
Highly professional appearance and interpersonal skills.
Strong conflict resolution and time management abilities.
Proficiency in Microsoft Office Suite and other digital business tools.
Ability to remain calm and multitask under pressure.
Must be a female.
Application Closing Date3rd December, 2026.
How to Apply
Interested and qualified candidates should send their CV to: [Email hidden - Login to reveal] using the Job Title as the subject of the mail.
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Send your application before the closing date.
Note: Only shortlisted candidates are contacted.
