Front Desk Officer (Healthcare) Agungi

📌 OPPORTUNITY OVERVIEW Prestigious Consulting Group is actively recruiting for a Front Desk Officer (Healthcare) position in Agungi. This is an excellent opportunity for professionals in the Medical / Healthcare sector looking to advance their careers in Nigeria's dynamic job market.

🎯 IDEAL CANDIDATE PROFILE We are seeking talented individuals with the following profile: • Experience Level: 1 year • Educational Background: OND or equivalent • Industry Focus: Medical / Healthcare • Location Preference: in Agungi

💼 WHY THIS ROLE MATTERS IN NIGERIA Healthcare professionals including Front Desk Officer (Healthcare) are essential service providers in Nigeria. This role contributes directly to community health, wellbeing, and the development of Nigeria's healthcare sector.

📈 CAREER DEVELOPMENT INSIGHTS With 1 year of experience, you're at an ideal point to expand your expertise in Medical / Healthcare within Nigeria's growing market. This role offers growth opportunities and skill development.

📋 APPLICATION GUIDANCE When applying for this Front Desk Officer (Healthcare) position, ensure your CV highlights: • Relevant experience matching the 1 year requirement • Educational qualifications in line with OND • Specific achievements in the Medical / Healthcare field • Any certifications or specialized training • Proficiency in relevant software and tools

🌍 NIGERIA JOB MARKET CONTEXT The Medical / Healthcare sector in Nigeria continues to show strong demand for skilled professionals. With Nigeria's growing economy and increasing foreign investment, this position represents a valuable opportunity in the current job market.

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Prestigious Consulting is a professional HR consultancy firm. We focus on improving organizational performance through strategic people & process management. We are  recruiting to fill the position below:

 Job Title: Front Desk Officer (Healthcare)

Location: Agungi, Lagos

Employment Type: Full-time Description

We are seeking a professional, courteous, and experienced Front Desk Officer to work in a hospital environment. The successful candidate will serve as the first point of contact for patients, visitors, and clients while ensuring smooth front-desk and administrative operations.

Welcome and attend to patients, visitors, and clients professionally and courteously. Manage incoming calls, enquiries, emails, and appointments. Register patients and accurately maintain patient records and documentation. Direct patients and visitors to the appropriate departments or healthcare professionals. Coordinate patient flow and communicate effectively with doctors, nurses, laboratory, pharmacy, accounts, and other departments. Handle patient complaints and enquiries professionally and escalate issues when necessary. Assist with billing, payment enquiries, and HMO-related processes where required. Verify patient/HMO information and ensure proper documentation. Maintain confidentiality of patient and hospital information. Keep the reception area organized, clean, and welcoming. Maintain proper records, logs, and front-desk reports. Provide general administrative support to the hospital. Adhere to hospital policies, procedures, and professional standards.

OND, HND, or Bachelor's Degree in Business Administration, Public Administration, Mass Communication, or a related field. Minimum of 1 year relevant experience in a hospital or healthcare facility is required Previous experience handling patients and hospital front-desk operations. Good knowledge of patient registration, appointment scheduling, and basic hospital administrative procedures. HMO and medical billing knowledge is an added advantage. Excellent verbal and written communication skills. Good customer service and interpersonal skills. Proficiency in Microsoft Office applications. Ability to multitask and work effectively in a busy hospital environment. Must be organized, professional, presentable, and patient-focused. Ability to maintain strict confidentiality. Must be willing to work according to hospital schedules and operational requirements.

What we Offer

N120,000 monthly salary Accommodation provided Professional healthcare work environment Opportunity for career growth and development.

9th September, 2026. How to Apply

Interested and qualified candidates should send their updated CV to:  [Email hidden - Login to reveal] using "Front Desk Officer – Hospital" as the subject of the mail.

Note: Only shortlisted candidates will be contacted.