Senior Product Operations Specialist in Lagos

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Title: Senior Product Operations Specialist

Location: Lagos
Job type: Full time

Job Summary

• We are looking for a highly skilled and proactive Senior Product Operations Specialist to join our dynamic team.

 Main Responsibilities

• Provide operational and system support for company management platforms, including onboarding and offboarding of BD personnel and system account setup.
• Serve as a liaison with Head Office, coordinating communications and delivering product training and updates to regional teams — strong communication and presentation skills are essential.
• Continuously optimize operational frameworks based on sales team needs to boost overall performance and efficiency.
• Manage daily spreadsheets, reports, and personnel rosters — advanced spreadsheet skills are required.
• Perform additional tasks as assigned by the departmental head.

Qualifications 

• Bachelor’s degree or higher in Business, Operations, or a related field
• Minimum of 5 years’ experience in Sales Operations or Product Operations
• Strong communication and coordination abilities across teams and departments
• Exceptional data processing and spreadsheet management proficiency (Excel / Google Sheets)
• Detail-oriented, proactive, and able to operate effectively in a fast-paced environment.

Tenure of Appointment

• The appointment is for a single term of five (5) years only, beginning from the effective date of appointment.

Salary

• Consolidated salary of the Federal Colleges of Education will be applicable.

Condition of Service

• The successful candidates will be entitled to the privileges and benefits of Principal Officers as specified in the terms and conditions of service for Staff of Federal Colleges of Education in Nigeria and other conditions which may be approved from time to time by the Governing Council of the College in accordance with the Colleges of Education Act, and in consultation with the National Commission for Colleges of Education (NCCE).

Application Closing Date
20th November, 2025. 

Method of Application
Interested and qualified candidates should:
Click Apply Now button to apply