Job Purpose:
To lead, develop, and implement strategic sales and business development initiatives that drive sustainable growth, customer acquisition, and financial inclusion, in alignment with FCMB Microfinance Bank’s mission to empower underserved communities — especially women and youth — through innovative financial solutions.
Key Responsibilities:
Strategic Leadership & Growth
Develop and execute the bank’s nationwide sales and business development strategy with a focus on rural outreach and digital inclusion.
Lead market expansion efforts, especially in underserved regions, while building a robust customer acquisition pipeline.
Drive initiatives aligned with SDGs and CBN’s financial inclusion roadmap.
Team Management
Supervise, mentor, and lead a high-performing team of Regional Sales Managers, Business Development Officers, and Field Agents.
Set KPIs and monitor performance across teams to ensure targets are consistently met or exceeded.
Product Development & Positioning
Collaborate with Product, Marketing, and Risk teams to design innovative financial products including group lending, SME loans, savings, and insurance products tailored to the informal sector.
Ensure products are market-responsive and digitally accessible.
Partnership & Stakeholder Engagement
Build and manage strategic partnerships with fintechs, NGOs, cooperatives, donor agencies (e.g., Mastercard Foundation, Women’s World Banking), and regulatory bodies.
Represent the bank at industry events and advocate for inclusive finance policy initiatives.
Customer Experience & Retention
Champion customer-centric solutions and ensure consistent feedback loops to improve products and services.
Leverage technology to improve customer onboarding, engagement, and retention.
Data & Performance Management
Use data analytics to monitor sales performance, identify trends, and guide strategic decisions.
Prepare periodic reports for executive management and the board.
Qualifications and Requirements:
Bachelor’s degree in Business, Finance, Marketing, or related field; MBA or Master’s in relevant field is an added advantage.
Minimum of 8 years of progressive experience in microfinance, banking, or financial services with at least 3 years in a leadership role.
CBN-certified Microfinance Practitioner (Compulsory).
Proven track record of leading successful sales and business growth in a financial institution targeting low-income populations.
Strong understanding of microfinance methodologies (group lending, village banking, individual loans, agency banking).
Hands-on experience with digital financial services and agent banking models.
Excellent communication, leadership, negotiation, and stakeholder management skills.
Ability to lead and inspire geographically dispersed teams.
Key Competencies:
Strategic Thinking and Execution
Business Development and Sales Leadership
Financial and Market Acumen
Team Building and Performance Management
Innovation and Product Development
Partnership and Relationship Building
Data-Driven Decision Making
How To Apply
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Send your application before the closing date.
Note: Only shortlisted candidates are contacted.
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