About the job
The Channel Manager – Mobile will take full ownership of the Kolomoni Mobile Applications and lead the strategy, execution, and continuous optimization of the mobile channels. As the key driver of mobile-first service delivery, the role ensures that the mobile app delivers seamless, reliable, secure, and engaging experiences aligned with Kolomoni’s digital financial services ecosystem.
Key Responsibilities
Mobile Strategy & Channel Development
Define and execute the mobile channel roadmap based on customer insights and business goals.
Translate Kolomoni’s digital vision into functional, engaging app experiences.
Identify growth opportunities for app-driven engagement, monetization, and service delivery.
Product Ownership
Serve as the product owner for the mobile app, leading feature enhancements, backlog prioritization, and release cycles.
Collaborate with UI/UX, engineering, QA, and data teams to implement features and improvements.
Ensure the app aligns with regulatory and compliance requirements (CBN, NDPR, etc.).
Cross-Functional Integration
Act as the bridge between the mobile channel and other product initiatives such as:
Cards & Payments
Bills & Services
Onboarding & Rewards (Kolotreat)
Savings & Loans
Business Transformation Manager
Product Manager
Ensure all initiatives are well-represented and optimized in the mobile experience.
User Experience & Adoption
Drive improvements to usability, app load times, navigation, error-handling, and customer satisfaction.
Monitor and analyze user behavior, feedback, and app store ratings for continuous enhancement.
Operations, Support, and Risk
Ensure app uptime, stability, and incident response in collaboration with engineering and support.
Work with customer care to resolve app-related issues and feedback trends.
Partner with internal audit and compliance for regulatory adherence and audit readiness.
Requirements
Bachelor’s degree in computer science, Business Administration, Information and Technology or related field.
4+ years of experience in mobile app/channel management (preferably in fintech, Digital services or banking).
Strong knowledge of mobile technologies, platforms (Android/iOS), and trends.
Data-driven mindset with proficiency in mobile analytics tools (e.g., Firebase, Mixpanel).
Excellent communication, leadership, team player and project management skills.
Understanding of compliance standards in financial applications.
Mobile App Product Management or Digital Channel Management
UI/UX coordination for mobile platforms
Agile product development or cross-functional tech collaboration
App Store/Play Store lifecycle management, feature rollout, and feedback loops
How To Apply
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Make sure you are logged in and your email is verified (Register if you dont have an account).
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Click the Apply Now button above.
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Your default email application or application link will open.
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Attach your Application letter, updated Curriculum Vitae (CV) and any supporting documents required.
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Use a professional subject line such as Application for "Indicate Position"
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Send your application before the closing date.
Note: Only shortlisted candidates are contacted.
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